Contact

This website is for our corporate customers.
For individual orders, please contact us via our Contact Form.

For first-time customers, you will first need to set up a new account.
Please complete the New Account Form with the required fields and we will contact you with your official account.
If you already have an official account, please log in to place your order.

The minimum lot size is one box.
Example: For a quantity of 10 units, the minimum order amount will be one 10-unit box.
We do not accept orders for single units.

Unfortunately, our products are sold in boxes (or bags) of several units, so it is not possible to specify the specific color(s) included in each box.
Assortments: Include products with different colors and patterns in each box.
Example: SH-570 Stainless Scissors → Includes 5 pink and 5 blue units.
Colored Products: Each individual item includes different colors.
Example: 288 3 Color Ballpoint Pens 3pc → Rubber grip comes in black, blue and grey (1 each).

Prices are displayed after logging in.
Additionally, if you select your country from the top navigation, the prices will be shown in your local currency, and you can make payments in that currency.

All applicable value-added tax and import duties are to be borne by the customer (consignee).
We are unable to determine the cost of applicable import duties or value-added tax for each customer, so please contact your local customs office for more detailed information.

ほとんどの国と地域への配送を提供していますが、一部の例外があります。
詳細については、当社の配送ポリシーをご覧ください。

はい、あなたの国または地域に配送が可能であれば、提供されます。ただし、私的な住居には配送できません。

Shipping costs will vary by country and region.
Shipping costs to your selected location will be displayed on the confirmation page of your shopping cart.

Customers generally cannot choose the shipping method.
All orders are shipped via FedEx International Priority.

We generally do not accept requests for specific delivery dates or times.

ご注文の正確な配達日と時間についてのお問い合わせにはお答えできません。
配達日が確認され次第、ご注文時にご提供いただいたメールアドレスに追跡番号をお送りいたします。
配達状況は直接配送会社のウェブサイトでご確認ください。

You may cancel your order as long as the shipping process has not yet begun.
If the shipping process has already begun, you will no longer be able to cancel your order.
Please see our Shipping Policy for more details.

Returns and exchanges will be accepted provided that the conditions of our Return and Exchange Policy have been met.
Please see our Shipping Policy for more details.

Once your order number has been confirmed, it is not possible to ship your second order (no matter how small) together with your first order.

We accept payment either by credit card or PayPal.

You may change your shipping address provided that the shipping process has not yet begun. Otherwise, we cannot accept changes to your shipping address.

Please inquire via the Contact Form.